Have you ever lost your phone in the recent past? This is the last thing that you would ever wish to experience. Since the phone has become an indispensable device, it is very inconvenient to stay without one. In any case, you need the device to call your friend, relative or colleague at work and so on. That said, getting one would be one of your topmost priorities. The good news is that you can now get your phone replaced without essentially buying one. As we speak, Assurance Wireless replacement phone service can help you sort such issues seamlessly.
Assurance Wireless is one of those carriers that offer free government phones to people who come from low-income households. This article will outline the various Assurance Wireless replacement phones you should consider alongside several other details you should know about these devices.
Assurance Wireless Phone Replacement Policy
If your phone is lost or stolen, the Assurance Wireless Phone Replacement policy states that you should inform the company directly so that they can suspend the service. This way, no one will use the remaining account balance. The good news is that you will be assisted to get a replacement phone at no extra charge. In fact, in a couple of days, you can be sure that you will have your replacement phone. All you need to do is to contact the customer support team at 1-888-321-5880.
In addition, if your phone breaks, you are also eligible to get a new one if this happens within the warranty period. You will note that these phones come with an annual warranty from the manufacturer. If the phone becomes malfunctions all of a sudden, you should contact the customer support team at 1-888-321-5880.Thereafter, the support team will organize how you will get a replacement mobile phone. It is important to note that the replacement model might not be the exact model of the original device.
Difference Between Assurance Wireless Phone Replacement and Phone Upgrade
Assurance Wireless phone replacement refers to getting another phone if your Assurance Wireless phone has been lost or has broken down. However, if you are looking for a phone with fancier features, you will be deemed to be willing to upgrade your Assurance Wireless phone.
The good news is that you can now upgrade your current Assurance Wireless phone by going to their website and then choosing ‘My Account’. Better still, you can contact the customer service line at 1-888-321-5880 to see if you are eligible for you an Assurance Wireless phone upgrade.
8 Best Assurance Wireless Replacement Phone
When looking for the best Assurance Wireless replacement phone, chances are that you will come across phones with different features. However, you should note that these phones have to be compatible with this carrier first. This guide will outline some of the best phones that are compatible with this carrier and are therefore ideal to replace your lost or misplaced Assurance Wireless phone. Some of these phones include:
1. HTC Desire 816 Black (Virgin mobile) – 5.5 inch S-LCD Display
Are you looking for a phone that allows you to browse the internet fast? The above-mentioned phone meets these needs. To start with the phone allows you to surf the internet fast, thanks to its dual network mode 3G and 4G LTE. Besides allowing you enjoy fast internet speeds, the handset comes with a 5.5 inch S-LCD screen which is big enough to allow you play games and even watch your favorite videos.

When it comes to the camera section, the handset does not disappoint as it comes with a 13 MP rear facing BSI camera. With this camera, you can trust that you will be able to take high quality photo out there. In addition, its 5 MP front facing camera will enable you take high quality selfies of yourself or with friends.
It is important to note that the phone cooperates on Android 4.4 Kit Kat OS with HTC Sense 6.0.The handset is powered by a quad-core, 1.6 GHZ Qualcomm Snapdragon 400.On the other hand the CPU is supported by a 1.5GB RAM. With this RAM, you can trust that you will be able to switch between different apps seamlessly.
The phone comes with an internal storage of 8GB which can further be extended using a microSD card. Here, you will have the opportunity to store anything you please, from photos to your favorite videos. The above-mentioned phone is a good phone for those people who are looking for a low-budget phone with incredible features.
- Dual network mode, 3G and 4G.
- The phone comes with a large screen
- Comes with quality cameras.
- More internal storage
- Smooth operation
- Sometimes, the camera can be sluggish
2. For Coolpad Illumina 3310A/ Legacy GO (Boost, Virgin Mobile)
Unlike other models, the above-mentioned cover is made from a durable PU leather folio. This cover is basically designed to protect the device from dust, scratches, fingerprints and other elements that might harm your device. Since the cover is made from a shock-absorbent material, you can trust that your phone will be safe from accidental drops. In fact, the cover features a four corner protection by soft TPU inner shell.

Besides being protective, it is multi-functional. This is because it comes with 3 card slots where you can store your ID and money too. Therefore, you will enjoy a lot of convenience if you like carrying your cards every now and then. Better still, you can still use this space to store receipts and so on.
Since the cover comes with a removable carrying strap, you can be sure that your phone will remain safe and secure for longer. It is important to note that the magnetic closure on the wallet comes with a kickstand for landscape viewing. In addition, you will get an emoji key chain once you purchase this cover.
When it comes to the installation of your device, all you need to do is to open it up and then insert your device. Here, you can trust that you will enjoy full access to your buttons, ports and even the camera without taking it off. The above-mentioned cover is uniquely designed to flip back, thereby transforming the case into a comfortable viewing stand. It is generally affordable and very convenience to use for your device.
- Made from durable PU leather folio
- The cover is multi-functional
- It comes with a removable carrying strap
- Easy to install your phone
- Uniquely designed to flip back
- Some phones might not fit well
3. Apple iPhone 11 Pro, 256GB, Space Gray – for Virgin Mobile (Renewed)
To start with, the device is locked to Virgin Mobile only. This means that it is not compatible with any other carrier. Besides being locked, the phone is one of the Apple’s most powerful phones. It comes with a 12MP triple-lens camera that allows you to capture the best-in class photos and videos from any perspective.

In fact, the cameras come with a night mode that allows you to take high quality photos in a low-light environment. On the front, it has a 12MP camera that still allows you to take decent selfies.
When it comes to the screens section, the phone boasts to have 5.8 inch screen. With his screen you will enjoy a large display when it comes to playing games or watching videos on YouTube. Since the phone switch a 4GB RAM, you can trust that you will enjoy seamless operations when moving from one app to another.
Its 256GB internal memory allows you to store many items, be it your favorite videos, phones and even documents. The good news is that the product is eligible for replacement or refund within 90 days in case the phone does not meet your needs.
- The phone comes with quality cameras
- Large screen display
- Increased internal storage
- Can be replaced within 90 days after purchase
- No 3.5mm jack or audio adapter in the box
4. Kyocera Vibe – Prepaid Phone (Virgin Mobile)
Are you looking for a low-budget waterproof phone? Look no further as the above-mentioned phone meets these needs with precision. It might not essentially the best smart phone on Virgin but trust me, it will get the job done. The phone allows you to enjoy fast internet speeds, thanks to the fact that it supports both 3G and 4G LTE connectivity.

With a RAM of 1.5 GB, you can trust that you will have an easy time using different apps from time to time. When it comes to the internal storage, the phone has a space of 8GB that can be expanded to 32 GB. Therefore, you will have ample space to store anything you please. Finally, the phone comes with a 4.5 inch screen and battery whose capacity is 2000 mAh.
- The phone is waterproof
- Very affordable
- It supports both 3G and 4G LTE connectivity
- Solid media support
- Poor call quality
5. Samsung Entro Black (Virgin Mobile)
Do you still have sentimental value for flip phones? The above-mentioned phone is the best option for you. The handset is rectangular in shape and comes with a solid body which is generally compact in design. You will note that the device is 2.8 inches tall, 0.75 inches thick and 1.9 inches wide.

The phone features two displays, one at the top and the other one, inside. The top one shows off essential information such as date, battery meter, signal strength and even notifications such as missed calls and so on. The inside display is 1.7 inches and is bordered by a silvery accent.
To some, the screen might appear small but the phone generally allows you to do the basics. Since the phone has a rubbery bumper at the top, you can trust that you will worry less when flipping the device.
In addition the phone comes with a spacious and comfortable dial pad. The phone also allows you to access the internet as it comes with Access Netfront 3.5.1 browser. Although the phone comes with a small screen, you can trust that you will enjoy texting and making calls anytime you please. The above-mentioned phone is generally a utility phone.
- Comes with a flip design
- The phone comes with two displays
- Spacious and comfortable dial pad
- Very affordable
- The charging port is a micro USB
6. LG Optimus F3 Black (Virgin Mobile)
The above-mentioned phone is one of the capable and functional phones that will ensure that all your communication needs are met. To start with, the phone is fast, thanks to its ability to support 4G connectivity. Besides enabling you to access the internet fast, the phone boasts to have 4 inch bright and sharp screen.

With its 1.24 GB RAM, you can trust that you will be able to do basic functions with the phone. Besides the 1.24 GB RAM, this phone comes with a 1.2 GHz dual-core processor and operates on Android 4.1.When it comes to the camera section, the phone comes with a 5.0 MP rear camera that comes with a LED flash.
Apart from this, it comes with a VGA front camera that enabled you to take fairly decent photos. With its 4GB internal memory, you can be sure that you will be able to store a number of videos and photos, though you can expand this space up to 32 GB. Finally, the phone is powered by a 2460 mAh battery that can withstand talk time up to 16 hours.
- The phone allows you to access internet fast, thanks to is 4G connectivity
- Allows you to insert a microSD card for more storage
- Reliable battery
- Bright and sharp screen
- No face detection
7. Virgin Mobile – ZTE Tempo X 4G LTE with 8GB Memory Prepaid Cell Phone – Black
This phone comes with a 5 inch screen display that allows you to view photos and videos vividly. Besides having a large screen, the phone comes with a Qualcomm Snapdragon chip and a 1GB RAM. Although this RAM might not be enough to do complicated tasks with your phone, you can be sure that you will be able to do basic operations on your handset seamlessly.

Since it supports 4G connectivity, you can be sure that the device will enable you surf the internet at fast speeds. The phone also comes with a 5 MP camera that allows you take high quality photos. Its 2MP front camera on the hand allows you to take fairly decent photos.
Once you take these photos and videos, you will have an opportunity to store them in large numbers, thanks to is 8 ROM, which can be expanded to 32 GB using a microSD card. Lastly, the phone is powered by a 2200 mAh battery that allows you to use the phone for long hours without having to charge it, every now and then.
- The phone comes with a large screen
- Supports 4G connectivity, thus fast internet connection
- Allows you to expand its internal memory using a microSD
- Long lasting battery.
- Small RAM
8. Virgin Mobile Moto e5 Play 5.2 HD Touchscreen
Are you looking for a phone with a large screen display? This phone does not disappoint as it comes with a 5.2 HD touchscreen. Therefore, you will enjoy a large interface whenever you want to watch your favorite videos or play games.

Apart from this, the phone comes with a quad-core processor whose capacity is 1.4GHz and a 2GB RAM. This can assure you that you enjoy seamless operation whenever you are using different apps. Generally, the phone is less likely to hang. Its 16GB ROM allows you to store anything you please. The good news is that you can expand the internal storage using a microSD card.
When it comes to the camera section, the phone boasts to have 8MP rear camera and 5 MP front cameras. Therefore, you will be able to take high quality photos of yourself or with friends out there. Finally, the phone is powered by a battery whose capacity is 2800 mAh. Generally, this device is ideal if you like surging the internet and also texting.
- The handset comes with a large screen display
- Smooth operation, thanks to its 2GB RAM
- Quality cameras
- Very affordable
- Long lasting battery
- Iffy video recording
Phone Activation Process After Assurance Wireless Replacement
The process of activating your Assurance replacement phone is not difficult. All you need to do is to press and hold the power button so that you can turn on the phone. It is important that you allow hands-free activation so that the phone can connect to the carrier’s network and then let it check for any updates. Thereafter, the phone will shut off.
After some time, the phone will turn back on and might ask you to customize it the way you please. You can customize it and proceed to step 3.Better still, you can skip all the setup prompts that you might see and then complete the step 3.In essence, step 3 entails, going to ‘My Account’ on your phone and then dialing 611 and then follow the recorded instructions.
Also, you can consider contacting the customer support team at 1-888-321-5880 and follow the instructions that you will be given. If you are prompted, you should enter your Assurance Wireless Account PIN. The good news is that this PIN is found on top of the Assurance Wireless approval letter. This PIN is basically a 6-digit number that you created when you are applying for this carrier’s service.
How to Replace Assurance Wireless SIM?
If you want to replace your Assurance Wireless SIM, all you need to do is to contact the Assurance Wireless customer care team at 1-888-321-5880 and tell them that you have misplaced or lost your AssuranceWireless SIM. It will be locked momentarily so that no one uses your remaining balance.
Thereafter, you will answer a few questions indicating that you are the legit owner of the SIM card and then you will get another one in a few days. Most importantly, you should contact the customer care team and inform them that you need SIM card replacement simply because you have either lost or misplaced your Assurance Wireless SIM card.
FAQ – Frequently Asked Questions
What do I do if I lost my assurance wireless phone?
If you have lost your Assurance Wireless phone, you should contact the customer support team of this carrier at 1-888-321-5880 immediately, so that no one uses your remaining account balance.
Will Assurance Wireless replace a lost phone?
Yes. In case you have misplaced or lost your Assurance Wireless phone, be sure that you will get a replacement free of charge. This will typically take place in a matter of days. All you need to do is to contact the customer care team of this carrier at 1-888-321-5880 so that your account can be suspended momentarily.
Will Assurance Wireless replace a broken phone?
Yes. In the event that your Assurance Wireless breaks within the first year, be sure that you will get a replacement. This is because this carrier offers one year warranty after purchase to all its clients. You just need to contact the customer support team at 1-888-321-5880 and inform them about this eventuality and thereafter, the team will organize how you will get a replacement phone.
Can I use a different phone with Assurance Wireless?
You will note that Assurance Wireless is not compatible with any unlocked phones. Instead, it is compatible with phones sent directly when you are approved or better still when you call in order to buy one. Besides phones in this category, the other devices that are compatible are certain retired Virgin Mobile PayLo phones which are not essentially smartphones.
Can I upgrade my government phone?
Yes. All you need to do is to choose to Bring Your Own Phone (BYOP) program or better still, choose from a variety of phones the carrier offers. By choosing BYOP program, you will essentially bring your phone when you are eligible to receive free government phone service. The good news is that you will be entitled to keep your old device even after the upgrade.
How do I track my assurance wireless phone?
If you want to track your missing Assurance Wireless phone, you should simply contact 1-888-321-5880 for further help.
Can I put my assurance SIM card in another phone?
It is important to note that devices manufactured before February 2015 cannot be unlocked in order to accept different domestic carrier’s SIM for use on another carrier’s network. Therefore, if you want to use the Assurance SIM card on another phone, you should bear this in mind. Only devices that were made post February 2015 can work well with this carrier’s SIM card.
Final Thoughts
Losing or misplacing your Assurance Wireless phone should no longer stress you. This is because you can get another one by just calling the carrier’s customer care at 1-888-321-580 and inform them of the eventuality. Thereafter, your previous account will be suspended for a while before you get a replacement phone.
Some of the models you might get include the ones listed above. By getting these placement phones, you will be able to be in communication with those whom you love and so on. Assurance Wireless is one of the best carriers that you should consider today. This is because it truly cares about its customers’ welfare.