Have you ever lost your precious phone in the past? This is the last thing that you would like to experience. The kind of inconvenience that comes with it is unmatched. From losing your valuable contact with essential data on your phone, there is a lot that you can lose once you misplace your phone. For some, it might be easy to Safelink phone replacement. However, for those who are economically weak, it might mean spending days or even weeks without a phone.
This means that you will not be able to reach out to those whom you love. You might not even be able to access emergency health services any time you please. However, if you are a Safelink subscriber, this should no longer be a bother to you.
With the help of the federal government Lifeline program, you can trust that you will be able to get a free government phone if at all you are eligible. Therefore, being a Safelink subscriber, you can be sure that you will get another phone for free. This can save you the agony of having to borrow money to replace your precious phone and so forth.
Sub Questions / Contents
- 1 Safelink Phone Replacement Process – When You Lost, Stolne Or Broken Your Phone
- 1.1 Know About Safelink Phone Replacement Policy
- 1.2 Ensure Safelink Phone Replacement In Warranty Period
- 1.3 Contact Customer Support For Safelink Phone Replacement
- 1.4 Phone Upgrade
- 1.5 Get An Safelink Unlocked Phone Replacement
- 1.6 Activation After Safelink Phone Replacement
- 1.7 Considerations Before Safelink Phone Replacement
- 2 Where And How To Submit A Phone Replacement Claim If Not Replaced By The Authority?
- 3 10 Best Safelink Replacement Phone
- 4 Safelink Compatible Phones
- 5 FAQs – Frequently Ask Questions
- 6 Final Recap
Safelink Phone Replacement Process – When You Lost, Stolne Or Broken Your Phone
If you have lost or broken your phone from Safelink, chances are that you are worried whether you might replace it or not. The good news is that you can readily do this with a lot of precision. As mentioned above, SafeLink phone is a device whose users usually get a government-sponsored telecom service known as Lifeline. If you qualify for this service, you can trust that you will get not only a free handset but also a SIM card and a cell service.
Given that over 2 million people usually lose their phones annually, the only good news you would like to hear is that the phone replacement process will be smooth. Better still, you would like to get a free phone hassle-free.
Fortunately, Safelink normally provides coverage if your phone is lost, stolen, or broken. As a result, you will be more assured that you will not suffer from any form of inconvenience. The following is some of the vital information that you should know as far as Safelink phone replacement is concerned.
Know About Safelink Phone Replacement Policy
Most people hardly read the terms and conditions that come with the mobile devices they buy from time to time. This can be detrimental. The good news is that Safelink normally has a clear phone replacement policy.
Here, the policy states that each customer is eligible to get one replacement phone if his or her phone is stolen or broken. Therefore, if your phone happens to be crushed by a car or drops in water, you might not get a replacement from this service provider.
As you look forward to getting a replacement phone from this service provider, you should know that Safelink does not issue a brand new handset. Instead, you will get a refurbished one. Also, if your phone had some airtime in it, this service provider will only be able to replace up to 10 minutes worth of airtime.
Ensure Safelink Phone Replacement In Warranty Period
It is important to note that Safelink phones usually have a one-year policy. This policy usually states that if you get a defective device, you will get a new one within 12 months. However, for you to replace your phone, you have to provide your phone’s date of purchase and also a receipt.
Besides this, the owner has to be there to replace the phone. This is because the warranty is not transferable. For optimal results, you should contact the support team and ask if you are eligible for the warranty or not.
It is worth noting that you will get a refurbished phone once you choose to replace your Safelink phone. In fact, it will be the same model as the one that got lost or was broken. This warranty will only cover the phone’s hardware and not the contents it had. Therefore, to avoid losing essential data, you should ensure that you back up all your information on a secondary device.
If you want to replace your stolen or broken Safelink phone, there are some of the ways to get started:
Contact Customer Support For Safelink Phone Replacement
Once your phone is broken or loses, the first thing you should do is to contact the technical support team. The good news is that they are normally available seven days a week, from 8 A.M to 7 P.M.As you contact the technical team, you should have some airtime as you will incur some call charges.
For optimal results, you should ensure that you have all the information regarding the lost or broken phone. This information will be needs before you get a replacement phone from Safelink. All this information is normally on your account on their website. Here, you need to know your Safelink Wireless serial number and also your Safelink phone number.
The moment you contact the technical support team, they will deactivate your line immediately. After that, the Safelink live agent will guide you on how to undergo the phone replacement process.
When replacing your Safelink phone, you can choose to buy a new one instead of getting a refurbished one. This is usually the case if you want to upgrade from an old model to a smartphone. Using Safelink’s phone store, you will be connected to a third-party merchant that sells phones. Interestingly, you will retain all your Lifeline benefits even when you have a brand new handset. However, you will have to pay at least $39.
Get An Safelink Unlocked Phone Replacement
As we speak, Safelink has decided to offer its customers an unlocked replacement phone. However, this depends on several conditions. These include:
- You have to be the original service subscriber.
- The current device should be locked.
- Your handset must have been in use for at least one year.
- You must be an active subscriber of Safelink service.
- Your locked phone must be in good working condition.
If you meet these conditions, you can go ahead and contact the customer support team and submit the unlocking request.
To sum up, here are the rules that apply if at all you want to replace your Safelink phone.
- A free replacement handset will always be a refurbished device.
- One is only eligible for only one free replacement phone.
- In case you lose your phone, you should call 1-800-378-1684 or 1-800-723-3546 as soon as possible.
- In case you are getting a free replacement phone as a result of losing your previous Safelink phone, you will only be able to obtain only 10 minutes or lost airtime. All the other extra airtime that might be present will not be replaced.
- All the phones that have been lost are normally deactivated immediately.
Activation After Safelink Phone Replacement
Your replacement Safelink cell phone will be fully activated and ready to use once it is shipped to you. The moment you receive the package, you should insert the battery into the phone and then power the phone on.
In case you have issues making or receiving calls from the new phone, you can readily contact Safelink customer care at 800-378-1684 using another device. From there, the customer service representative or agent will activate your new phone for you.
Considerations Before Safelink Phone Replacement
It is important to note that Safelink replacement phones are normally shipped with only 10 available minutes. The moment that your phone got lost or was broken, all the minutes that you had usually get forfeited. Therefore, once you replace the phone, you will only enjoy 10 minutes free of charge.
Where And How To Submit A Phone Replacement Claim If Not Replaced By The Authority?
For instance, if the authority is Safelink and refuses to provide you with a free replacement phone, you will have an opportunity to buy a more affordable replacement phone. The only option to file a claim is with your insurance company if at all you have insured your phone before the incident.
If, by any chance, you do not have phone insurance and Safelink does not want to provide you with a free handset, the only option left to continue using Safelink will be to buy another replacement phone. Better still, you can consider getting an upgrade phone or obtain another phone elsewhere but still continue using Safelink’s BYOP option.
The good news is that there are many companies with websites where you can file a claim for nearly all carriers you know. Some of the commonly known companies where you can file a claim are PhoneClaim.com and Asurion.
By visiting any of these sites, you will be able to file a claim online. Here, you will be able to choose your provider and then complete the claim process. Also, you will manage to track the progress of your claim and be updated.
10 Best Safelink Replacement Phone
As we speak, the market is saturated with a variety of phones. Sometimes, you might experience many challenges whenever you are looking for the best Safelink phone replacements. However, this article has outlined some of the best Safelink phone replacements you should consider today. They include:
1. Google Pixel 4
The above-mentioned phone is a Safelink Wireless Compatible phone and comes with the Android 10 version. With this phone, you will be able to take high-quality photos. Since it comes with brilliant color accuracy and allows you to control the exposure balance, you can be sure that you will capture different parts of your photos. In fact, you can shot a photo without a flash.
Besides this, the device comes with Google Assistant. As a result, you will be able to send texts and even share photos the way you please. Also, the phone comes with a battery of 2800 mAh and has a display of 5.7 inches. Its Quick Gesture allows you to skip songs and silence calls. With its 6 GB RAM and internal storage of 64 GB, you can be sure that you will have a wonderful experience using this phone.
2. Samsung Galaxy Note 9
To start with, this phone comes with a massive battery whose capacity is 4000 mAh. Besides this, the phone allows you to stream HD videos and even download them. As far as its capacity is concerned, it comes with double storage than the Note 8. Therefore, you will be able to enjoy more music and videos any time you please.
What’s interesting is that the S Pen of Note 9 allows you to manage several applications. You will also be able to capture photos even when you are far away. Its 6.4-inch display will enable you to stream videos and play games with precision. In fact, you will enjoy doing all these activities on a large screen.
Besides this, the phone has the power to submerge in the water for 30 minutes. As long as you are within 5 feet in the water, you will be good to go. It comes with a 12 MP rear dual camera and front dual camera, 8 MP and 2 MP.
3. Apple iPhone XS
The above-mentioned phone comes with Ios with an inbuilt storage of 64 GB. Besides this, it comes with a resolution of 2436X1125 pixels. With its 5.8-inch touch screen display, there is a lot you can do. From streaming videos to playing games, there is plenty you can enjoy when using this phone.
The handset is powered by a powerful A12 Bionic chip and a 2658 mAh battery. Unlike other phones, it comes with a wireless charger. It comes with a dual rear camera. This phone’s primary camera is 12 MP with an f/1.8 aperture, and the other one is 12 MP with an f/2.4 aperture. On the other hand, the front camera is 7 MP with an f/2.2 aperture.
If you are looking for a dual SIM phone, the Apple iPhone XS is the best solution for you. Its SIM card is normally 4G activated. Besides this, it is both dust and waterproof. Furthermore, you can readily unlock it with 3D Face recognition.
4. Samsung Galaxy A71
The Safelink phone comes with a massive display of 6.7 inches. In addition, it comes with an operating system of Android version 10.0, commonly known as One UI 2. Unlike other phones, this phone combines two alternative options.
Here, you will be able to use 6GB RAM with an internal storage of 128 GB. The other option is 8GB RAM with an internal storage of 128 GB. What’s impressive is that you will be able to expand the internal memory of this phone up to 1 TB using a microSD card.
When it comes to the camera section, it has 4 cameras at the back. They include; 64 MP wide, 12 MP ultra-wide, and 5 MP wide with 5 MP depth sensors. On the front, the phone has a 32 MP wide camera. Therefore, you will be able to take super HDR selfies.
As far as the battery is concerned, it comes with a non-removable 4500 battery which is charged using type C USB.
5. OnePlus 7T
This device has a face unlock feature and also an in-display fingerprint sensor. Therefore, you will be able to unlock your device by just touching the screen of this phone. Besides this, the phone comes with a chipset Qualcomm Snapdragon 855+ and a 6.55 inches display.
When it comes to the camera section, this device has 3 rear cameras. These include 48 MP main, 16 MP Ultra Wide angels, and 12 MP Telephoto with dual-LED flash. Its 16 MP front camera will ensure that you take high-quality selfies. Furthermore, the device has a resolution capacity of 2400X1800 pixels. Other features include 4K video supported at 30/60 fps and 1080p resolution at 30/60 fps.
Besides this, the handset has a super slow-motion video supported with 1080p at 240 fps and 720p at 480 fps. Once you purchase this device, you can trust that you will get a 2.5D corning Gorilla cover glass.
6. Moto G Stylus
One of the fantastic features so of this device is that it comes with a splash-proof design. Therefore, you do not have to panic in case it rains, and you have your handset with you. In fact, weather elements will not be a hindrance to the way your phone works.
When it comes to its operating system, it normally runs on Android 10 version. Therefore, you will be able to multitask on this phone. Its octa-core processor makes its performance excellent. With its 128 GB ROM and 4GB RAM, you can be sure that you will be able to store many photos and videos on this device.
The other interesting feature is that the handset is unlocked. Therefore, it will work optimally with other carriers such as Safelink Wireless. Besides this, the phone allows you to take high-quality photos as it comes with a 48 MP rear and 16 MP front cameras.
7. ZTE Axon 7 Unlocked Smartphone
The above-mentioned Safelink Wireless compatible phone normally runs on Android 6.0.1, commonly known as Marshmallow. You will note that this android version usually offers an incredible interface that is very responsive in nature. Besides this, you can be sure that you will be able to multitask when using your phone. The 4GB RAM makes the phone’s operations seamless.
Its quad-core processor ensures that you enjoy fast downloading speeds when browsing the internet. The phone does not disappoint in the camera section as it comes with a 20 MP back camera and 8 MP front cameras. Since the phone comes with an internal memory of 64 GB, you will be able to store a lot of content on your device.
8. LG V50 ThinQ
If you are looking for a fast phone, the LG V50 ThinQ is one of the best phones you should consider. To start with, it comes with 5G connectivity. Therefore, you will be able to connect to the web at high speeds. Besides this, the device comes with a good design that perfectly fits your hands.
When it comes to the operating system, the handset operates on Android 9. As a result, you will be able to store as many apps as you can. As long as they are supported, you will be good to go. Its internal memory of 128 GB allows you to store a lot of content, from photos to videos. This memory can actually be expanded to 500 GB.
This phone is a carrier phone. As a result, you have to activate with Safelink if you want to be using the services of Safelink Wireless.
9. Samsung Galaxy J3 Orbit
The above-mentioned phone is one of the most durable phones that will ensure that you get value for your money. To start with, it comes with a plastic back and a smooth finish. You can trust that this phone will not only look great on your hands but also offer a good grip over glass finish devices.
It is normally powered by 1.3 GHz Quad-core Processor and runs on Android 8.0 Oreo. Besides this, it supports 4G LTE. On its camera section, it comes with an 8MP back camera and 5 MP front-facing cameras.
10. ZTE MAVEN 3
One noticeable feature of this phone is that it comes with a 5-inch display. Besides the large display, the screen normally has a high resolution. When it comes to browsing, you will have a wonderful experience as the phone is 4G enabled.
Besides, the phone allows you to take quality photos, thanks to its 5MP back camera. If you want a selfie, its 2MP front camera will ensure that you take a fairly good selfie. Since the camera normally has the auto-focus feature, you can be sure that you will manage to take paranormal images. Its internal memory is 8GB but can actually be expanded to 32 GB. All you need to do is to buy a Micro SD card, and you will be good to go. Thereafter, you will be at liberty to store as many photos and videos as you want.
Safelink Compatible Phones
Besides the phones mentioned above, here is a list of other Safelink compatible phones. They include:
- TracFone ZTE ZFive 2 4G LTE Prepaid Smartphone
- Alcatel IdealXCITE 5044R
- Alcatel CameoX 4G LTE
- Samsung Galaxy S4 i9500
- Cricket Wireless Samsung Galaxy Sol
- LG Phoenix 3 M150
FAQs – Frequently Ask Questions
How often can you get a new Safelink phone?
Any stolen or lost phone will be replaced once after 12 months. You will note that TracFone will provide free replacement SIM cards to members using a compatible phone.
Can I upgrade my government phone?
Yes. For instance, Safelink phone, which is a free government phone, can be upgraded from time to time. Here, you will be able to upgrade your phone by choosing to bring your phone or choose from a variety of phones offered.
This program actually allows you to bring your phone if at all you are eligible to receive a free government phone service. However, you will be at liberty to keep your old handset and still use the new one.
Is TracFone and Safelink the same thing?
It is important to note that Safelink Wireless is a program that is provided by TracFone Wireless Inc., serving eligible households.
Does Safelink give free smartphones?
Yes. New or returning customers of Safelink Wireless Lifeline normally get free government phones. Besides this, they are eligible to get 350 free monthly voice minutes and unlimited text messages, and 3 GB of data.
Does Walmart sell Safelink phones?
Yes. You just need to visit their website and choose Walmart unlocked phones that are compatible with SafeLink Wireless. Besides this, you will get Safelink phone cards.
If you have lost your Safelink phone, you should not worry anymore as you can replace it with ease. You just need to consider the steps mentioned above, and you will be good to go. The good news is that you will get a refurbished phone for free. Although you might not get all the minutes your previous phones had, at least you will enjoy at least 10 minutes free of charge.
Apart from this, the above-mentioned best Safelink phones can also help you reach out to those whom you love, browse the internet, and so forth. Generally, Safelink phones have proved to be very effective in the past. The process of replacing a Safelink is equally seamless. If you have lost your Safelink phone, consider the ideas mentioned above, and you will not regret it.