Guidance Hub values your privacy and strives to protect your personal information. This Privacy Policy details how we collect, use, and protect the information you provide when interacting with our services, including our website, email newsletters, and other offerings. You consent to the practices outlined in this policy by using our services.
Key Points
- We collect limited personal information (name, email address) when you subscribe to our newsletter.
- Non-personal information (website usage, demographics) is collected to improve our services.
- Your information may be shared with service providers or, if required, by law.
- You have the right to opt out of emails and data tracking.
- California and EU residents have additional rights under CCPA and GDPR.
1. Types of Information We Collect
- Personal Information: When you subscribe to our newsletter, we collect your name and email address. We might also collect additional information if you participate in contests or provide feedback.
- Non-personal Information:
- Website usage data (pages visited, time spent, referral sites)
- Demographic information (age, interests, general location)
- Device information (IP address, browser type)
2. How We Collect Information
- Directly from you: When you subscribe to our newsletter, enter contests, or provide feedback.
- Automated technologies: Cookies, web beacons, and analytics tools like Google Analytics help us track website usage and advertising effectiveness.
3. How We Use Information
- Newsletter and content delivery: Delivering emails you’ve subscribed to with content you believe is relevant.
- Analytics and Improvement: Understanding our audience and website usage to enhance our services.
- Advertising: Displaying targeted advertisements that align with your interests.
4. Third-Party Information Collection
- Google Analytics: This tool helps us understand website traffic and usage patterns. For information on how Google collects and uses data, please read to its privacy policy.
- Advertising Partners: We use Google Adsense for advertising. They have their own ways of collecting data to make ads more relevant. You can check Google’s privacy policy for the details.
- Social Media and Commenting Platforms: When you interact with these platforms on our site, they have their own privacy policies.
- Legal Compliance: Sharing information if required by law, to protect our rights, or in the case of a potential business acquisition.
5. Opt-Out Choices
- Newsletters: Each email includes an “unsubscribe” link. You can also manage your subscription via our website or email at help@guidancehub.net.
- Cookies and Tracking: Most browsers allow you to adjust cookie settings or opt out of targeted advertising through browser settings or tools like the DAA Opt-Out Page.
6. Information Storage and Retention
We retain your information as long as you are an active subscriber or as needed for business purposes. After that, we may keep it for a limited time for analytics or to comply with legal obligations. We work to ensure your data is stored securely.
Information for EU Residents (General Data Protection Regulation)
Guidance Hub values the privacy of our EU residents. This notice outlines your rights under the General Data Protection Regulation (“GDPR”), which applies from May 25, 2018, and supplements our main Privacy Policy.
1. Our Role and Legal Basis for Processing
- Data Controller: Guidance Hub is the data controller that processes your personal information. This means we determine the purposes and methods for using your data.
- Legal Basis: Depending on the activity, we rely on the following legal bases for processing:
- Consent: For our newsletter, you actively subscribe and provide your details.
- Legitimate Interest: For other activities like website analytics, improvement, and security where processing is necessary and doesn’t unduly impact your interests.
2. Information We Collect and How We Use It
Please refer to Sections 1, 2, and 3 of our main Privacy Policy for details on the types of information we collect and how we use it.
3. Data Storage and Retention
Refer to Section 6 of our main Privacy Policy for information about how long we retain your data. You have the right to request deletion or unsubscribe from the newsletter.
4. Data Transfer and Security
- Storage: Your personal information is processed and stored by strong security measures and have appropriate agreements in place (such as model contractual clauses) to ensure your data is protected when transferred outside the EU.
5. Withdrawing Consent
You can withdraw your consent for our newsletter at any time:
- Unsubscribe Link: Click the “Unsubscribe” link in any newsletter email.
- Direct Request: Email us at help@guidancehub.net
6. Your Rights Under GDPR
As an EU resident, you have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request updates to any inaccurate information.
- Deletion (Right to be Forgotten): Request the deletion of your personal information, subject to certain exceptions.
- Objection: Object to our processing of your information under legitimate interests. We will assess your request and stop processing unless we have compelling and overriding reasons to continue.
- Restriction: Request temporary restriction of processing in certain circumstances.
- Data Portability: Request a transfer of your data in a common format (where technically feasible).
7. Exercising Your Rights and Contacting Us
- Instructions: Email help@guidancehub.net with “GDPR Data Subject Rights Request” in the subject line. Please provide sufficient information for us to identify and process your request.
- Questions or Complaints: If you have any concerns, please contact us at help@guidancehub.net. You also have the right to lodge a complaint with your local data protection authority.
CCPA Privacy Statement Guidance Hub
This CCPA Privacy Statement (“Statement”) outlines the rights of California residents under the California Consumer Privacy Act of 2018 (“CCPA”) and supplements our main Privacy Policy. It applies to the collection, use, and disclosure of personal information by Guidance Hub.
Please Note: Guidance Hub is a small organization and may not meet the thresholds necessary to be fully subject to all parts of the CCPA. However, we are committed to providing California residents with transparency and control over their data where possible.
1. Your Rights Under CCPA
The CCPA provides California residents with the following rights:
- Right to Know: You can request information about the categories and specific pieces of personal information we’ve collected, used, shared, or sold about you in the past 12 months. You also have the right to know the sources of that information, the purposes for collection, and third-parties it might be shared with.
- Right to Deletion: You can request the deletion of your personal information, with certain exceptions.
- Right to Opt-Out of Sale: You have the right to opt-out of the “sale” of your personal information. While Guidance Hub does not directly sell information as commonly understood, some sharing of data for advertising purposes may fall under the CCPA’s broad definition of “sale.”
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
2. How to Exercise Your Rights
To submit a request related to your CCPA rights, please follow the following:
- Email: Email help@guidancehub.net with the subject line “CCPA Rights Request.”
We’ll work to verify your identity and respond to your request within the timeframes required by law (generally 45 days).
3. Categories of Personal Information Collected and Disclosed
Please refer to our main Privacy Policy for details on the types of information we collect. Under CCPA, we may disclose these categories for the following business purposes:
- Delivering Newsletters and Content
- Website Analytics and Improvement
- Advertising
- Legal Compliance
4. Additional Information
- Children’s Privacy: We do not knowingly collect personal information from children under 13 years old.
- Do Not Track: Our website may not currently respond to “Do Not Track” signals.
- Changes to this Statement: We may update this Statement periodically. You will be notified of any significant changes.
If you have any questions regarding this Statement or our privacy practices, don’t hesitate to get in touch with us at: help@guidancehub.net
Please refer to our CCPA Privacy Statement for additional information on your rights under California law.
Contact Us
For any questions or concerns about this Privacy Policy, please get in touch with us at help@guidancehub.net